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TERMS & CONDITIONS

Payment Policy:

If the Buyer's credit card or debit card is declined, Mehabooba will not process the Buyer’s order. In the event where Mehabooba must commence legal action to enforce any terms of this agreement, the Buyer must agree to pay reasonable legal fees and costs.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Shipping and delivery policy:

Mehabooba will be shipping your order with a reputed carrier. It takes upto 3-5 business days for shipping to metro's and cities and upto 14 days for rural areas. You will be informed once your order is shipped, through email and text message or you can check your order status in your Mehabooba account at www.Mehabooba.com

Cancellation Policy:

In any case you should require the order you placed to be cancelled, please whatsapp us at +91 8056606020 or use our www.mehabooba.com/returns as early as possible or within a maximum 24 hours of placing your order. Cancellation requests received after the order has been sent to production will be dealt on case by case basis and a refund cannot be promised always.

Return and Refund Policy:

Mehabooba offers "Hassle-free 30-days Return Policy!" Though we at Mehabooba strive to give you a great shopping experience each time you shop with us, if in case you are not 100% satisfied with the trade, you can return your order for a full refund of the products price that you paid for it.

We offer a full refund to buyers (deducting the suitable postage and handling charges) under the certain below mentioned conditions:

We ensure that you get the completed product very close to what you have ordered. We offer a detailed preview option before you finalize each order. It is the buyer’s responsibility to check for spelling mistakes, miss-alignments and placement of pictures or text before they finalize each order.

How and what we collect:

The major information that we may collect from you includes your full name, email address, mailing address, phone and credit or debit card details that you provide us to complete your order.

The payment details are never saved with us as a security measure. We only save your personal information with us thus making it easy for you to place new orders in future and also to communicate with you to intimate about our new products, promotions, offers and any changes in our services.

How we use your information:

Your information is always used in a secure way to provide you better service in future transactions. We use your information in processing your order, sending emails to intimate you about your order’s process or we will contact you over phone, alternatively we mail send postal mails or even we might emails if we have other queries regarding your order.

Limitations to Third Party:

We contact and communicate with third parties to assist us in maintaining and managing our customer’s information to fulfil the customer’s order. We do not authorize any of those third parties to make any other use of your information.

We also may share aggregate, non-personally identifiable information about you (such as gender, your age, types of products purchased) with our business partners to fulfil our contractual obligations. Except from the above described usage, we do not use, rent or sell any information we collect online to any unaffiliated third parties.

Uploaded Content Copyright Policy:

Use or Upload images, icons, logos, pictures or text that are free to use, even commercially i.e. copyright free.

Do not upload copyright infringement content such as images, icons, logos, pictures or text (any file type format).

Mehabooba is nowhere liable, if any individual upload or use images, logos, icons, pictures or text that leads to copyright infringement.

Change/Modify Your Account Information:

You can login to your Mehabooba purchase/shopping account at any time as soon as it is active and you can choose the appropriate segment to review, modify, or delete your login information.

If at any time you would like us to remove you from our email or postal mailing lists or if you do not want us to use your information to enhance your shopping experience, feel free to contact Mehabooba customer service via whatsapp +91 8056606020.

Opt-out Decision:

Opt-out decision is always your choice. We would like to communicate with you only if you want to hear from us.

Children's Privacy Policy:

Mehabooba are concerned about the safety of children when they use the World Wide Web. Hence in consistency with the Children's Online Privacy Protection Act of 1998, Mehabooba will never knowingly request personal identifiable information from anyone under the age of 13 without prior verifiable parental consent.

Cookies Policy:

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit those sites.

We use cookies in order to improve your shopping experience. When you visit Mehabooba, your information cookie will helps us to keep the track of your order that you have shopped with us.

Review Policy:

Your posts will appear publicly on Mehabooba services across the web like website, mobile app with your name, order products info and picture.


If you have any further queries. Please feel free to contact via WhatsApp +91 80 56 60 60 20

- TEAM MEHABOOBA